Makers FAQs

To become a maker you can apply on our website or be invited to join. We look over each maker’s work to make sure it sits comfortably within the values that shape Among Makers.

We select our makers with care so the marketplace reflects the creativity and quality of Nordic craftsmanship. We look for products that feel unique, are thoughtfully designed for real use, and evoke joy or beauty. Strong craftsmanship and timeless character matter to us, as does ethical production that respects people, animals, and the environment.

For food and drink, we focus on high-quality items suitable as gifts, and we do not accept products that require refrigeration.

No. You are allowed to sell your products on our platform without having a registered business. We accept both businesses and individuals to be sellers.

Yes. You retain full control of your products and are free to sell the same items in any other shop. We only ask that your pricing is consistent across all platforms. If one of your products sells out elsewhere and you no longer have additional pieces to offer, please remove it from our marketplace as soon as possible to avoid disappointing your customers.

When your product sells, the buyer pays through Stripe payment. Stripe will pay you for any sale after 7 days.

We take a 25% commission on each sale to cover transaction and marketing costs. There are no hidden fees or listing charges. Shipping costs will be added at checkout and managed by us.

Absolutely. You decide your retail prices. We only ask that the prices you list with us are consistent with your pricing elsewhere.

You do. Makers handle their own packaging and shipping. We recommend shipping sold products within 1–4 business days after an order is placed. For customized or made-to-order items that need a longer processing time, clearly communicate this in your product description.

Please follow PostNord’s packaging guidelines to ensure parcels can be machine-sorted, avoiding extra fees for manual handling.

No, you can list made-to-order items. Just inform the customer in the product listing how long it will take for the product to be ready for delivery.

We calculate shipping costs based on the parcel dimensions you provide.

Yes, we encourage combined shipping when possible to reduce packaging and emissions.

Keep packaging simple, sustainable, and safe. Use recycled materials and thoughtful personal touches. Remember that the unwrapping experience is part of your brand. Follow PostNord’s guidelines for machine-sorted parcels to avoid extra fees.

Customers can withdraw from their purchase within 14 days. This does not apply to customised or made-to-order pieces. For non-customised items, customers must contact you within 14 days, return the item unused and in original packaging, and cover return shipping.

Once the seller receives and approves the returned product, Among Makers processes the refund via Stripe. Only the price of the item is refunded, not the original shipping cost.

You’ll get access to your own dashboard where you can add products, images, and descriptions.

We recommend 5–10 images per product.

Yes! Good photos are essential for selling a product. Visit our photography guide to learn how to take great photos without professional equipment.

Yes, you’re in full control.

We handle general customer support, but customers can message you directly for product or delivery questions.

Reach out anytime at info@amongmakers.co, we’re happy to help.

Yes, customers can reach you via your Among Makers shop page.

Yes. We encourage sustainable materials, local production, and minimal waste.

Yes. There is space for a description of your practice as well as a Makers Story in your shop on the platform.

We feature makers in newsletters, social media, and curated collections.

Yes! Selected products are highlighted in campaigns, social media channels, and newsletters. Tag Among Makers when sharing your work on social media to be potentially featured.

You own all rights to your designs, product photos, descriptions, and any other content you upload. By uploading content, you grant a non-exclusive, royalty-free license to promote your products and the platform. You are responsible for ensuring all content is your own work.

Please read the full terms and conditions here. (link to sellers term and conditions)

Yes, you can pause or cancel your membership anytime. Note it might take up to 15 days for your shop to close and existing orders must be fulfilled.

Yes! You’ll be invited to join our makers’ forum, markets, events, and pop-ups.

Definitely. We love when makers join forces. Let us know your ideas!

Reach out anytime at info@amongmakers.co, we’re happy to help.